For TFS Bug Item Synchronizer, OffRoad Test Anywhere Anytime® and Utility Tools customers we offer telephone and e-mail support.
Purchase of License
All our tools and utilities are sold as licensed product according to the terms and conditions of the EULA.
Purchasing a license makes you a registered user for 12 months, which entitles you to:
- Download and use the current full version of the licensed product
- Get free updates and releases of the licensed product for a period of 12 months
- Access our support services for 12 months
At the end of the initial maintenance period (which is included in the license), you can continue to use the latest version of the product that you have downloaded OR renew your maintenance agreement for another 12 months to access new updates, releases and support for the product.
Contacting Customer Support
Customer support can be contacted via
Regular working hours are
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Monday to Friday
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08:00 - 17:00 (GMT +2)
Resolution Targets
After initial contact to our customer support our target is that within next two business days there is satisfactory answer or fix provided.